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f you have ever struggled to fit in, or if you have ever wondered why your voice is not heard or you feel like you don't matter anymore, then you too can learn the lessons from...
WHAT DO THEY WANT ANYHOW??? Shouldn't they just be happy to have a job? Well, NO, actually. Those who sit the chair (sometimes it feels like the electric chair)...
How is it that we allow our work relationships to weave into our home life (and vice versa) and wreak havoc on our lives? This inability to maintain balance and...
After nearly 27 years together (tomorrow) we've decided that it's time to get back to US! And that means even with all the chaos, schedules, social media, and other...
First, let us acknowledge that it is intimidating and at times exasperating to call 911. Even for dispatchers who know that other side of the conversation, it can be frantic to...
Years and years (& years) of taking 911 calls and then training those who answer those calls have accumulated to what I now call "Lessons Learned from Suicidal Callers" and the art of...
Have you ever wondered, "Is it me?" After 3 unsuccessful tries to become promoted from dispatcher to shift supervisor, it dawned on me that maybe I was doing something all wrong...
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